Do I have to agree to the Terms of Service?

For a signed-in account, yes. SenvoAI records the current terms version when you choose Agree & continue. If you decline, you are signed out; your account is not deleted.

What exactly is saved when I agree?

SenvoAI saves the accepted terms version and acceptance time with your account settings. It does not save a hidden copy of what you clicked or a recording of the screen.

Why might I be asked to agree again?

If the terms are materially updated, SenvoAI can require a fresh review so your account is tied to the current version rather than an old one.

Can AI answers be wrong?

Yes. AI can make mistakes, miss context or use outdated information. Check important school, legal, medical, financial, security and real-world decisions with trusted sources or qualified people.

Does SenvoAI remember every chat?

Normal signed-in chats can be saved to your history. Temporary Chat is designed to avoid normal chat-history and long-term-memory use for that session.

What is Memory?

Memory is separate from ordinary chat history. It stores useful longer-term context or preferences when the feature is used. You can review the controls available in Personalization.

Who can see my chats?

SenvoAI separates user workspaces with account checks. A shared chat is different: people you invite to that shared chat can see the collaborative copy.

What happens when I share a chat?

A separate collaborative copy can be created so your original private chat stays unchanged. Participants can see messages in the shared copy and who sent them.

Are uploaded files saved?

Files can be attached to chats or saved in Library depending on the action you choose. Generated files can also be stored in Library for later use.

Can SenvoAI create real PDFs and documents?

Yes when the file-generation feature is available. It can build real downloadable PDF, DOCX, PPTX, XLSX, CSV, code and other supported files, then save them to Library.

Why can file generation fail?

Large documents, provider outages, invalid content or temporary server limits can interrupt a build. SenvoAI should report the failure instead of pretending a file was created.

How does web search work?

For current information, SenvoAI can search public sources, read relevant evidence and show source links. Search results are external content and can still be incomplete or wrong.

Why did a search answer fail after sources loaded?

The search step and the AI writing step are separate. V0.20.20 retries answer generation and can build a cautious source-backed fallback if a provider fails after evidence was already found.

What does Searched websites mean?

It means SenvoAI used its web-research path for that turn. It does not mean every website on the internet was searched.

Why does time sometimes show the wrong country?

A time request is resolved from the place named in the message. V0.20.20 keeps explicit Poland/Warsaw handling and more country aliases so named-country requests do not fall back to the browser timezone.

What is ?restartapi?

It is an Owner-only command that reloads configured Groq key slots, clears temporary cooldowns, resets rotation and recreates the shared HTTPS pool without exposing API keys.

Why do Groq slots show n/a?

Groq does not always return every quota header. n/a means that particular header was not present on the most recent request for that slot.

Does adding more Groq keys always increase quota?

Not necessarily. Keys under the same provider account or organisation can share limits. Key rotation mainly improves resilience to a bad or temporarily limited key; model/account limits still apply.

What does ?message do?

It is an Owner-only live announcement command. V0.20.20 supports Info, Success, Warning and Urgent announcement styles, custom titles, automatic dismissal and a clear command.

How do I send a styled owner message?

Use formats such as ?message success | Update complete | SenvoAI is back online or ?message warning | Maintenance | Restarting in five minutes.

Can I use SenvoAI on iPhone?

Yes. The web app supports iPhone/iPad safe areas, mobile keyboard handling, file/photo upload, native sharing where supported, voice features and PWA home-screen installation.

Why does the iPhone keyboard move the page?

Mobile Safari changes the visual viewport when the keyboard opens. SenvoAI uses viewport-aware layout logic and can dismiss the keyboard when you deliberately scroll upward through the conversation.

Does microphone access stay on?

Microphone permission is used only when a voice feature is active. The browser or operating system still controls whether permission is granted.

What are Scheduled tasks?

Scheduled tasks save instructions and timing so SenvoAI can run them later. Some tasks always deliver a result; condition watches can stay quiet until the requested condition is met.

Why can a scheduled result be late?

Maintenance, hosting restarts, provider limits, network problems or browser notification restrictions can delay execution or delivery.

What is the Library?

Library is your saved-file area for uploads and generated artifacts. It lets you reuse files without finding the original chat first.

What are Projects?

Projects group related chats and work so context and files are easier to keep together.

Can I delete my account?

Use the account controls available in Settings/Profile. Deleting an account is different from logging out or declining updated terms.

How do I report a bug?

Open Help → Report a bug and describe what you expected, what happened and the steps that reproduce it. Do not include passwords, API keys or verification codes.

Where can I see what changed?

Open Release notes from Help. The current release appears first, followed by older versions.